Terms of service

These Terms of Service set out the rules for using the Wimborne Pet Centre website and buying products from us. By browsing our site or placing an order, you confirm that you accept these terms. If you do not agree with any part of them, please refrain from using our website.

Using Our Website

You agree to use this website only for lawful purposes. In particular, you must not:

· Use the site in any way that breaks applicable laws or regulations
· Try to interfere with the security or proper functioning of the site
· Upload or transmit anything harmful, malicious, or disruptive

We reserve the right to suspend or block access if we believe these terms have been breached.

Product Information

We do our best to make sure all product descriptions, images, prices, and stock details are correct and current. However:

· Product images are for illustration only
· Colours and appearance may look different on your screen
· Mistakes can occasionally happen

We reserve the right to fix any errors and update information at any time.

Pricing & Payment

All prices are shown in British Pounds (GBP) unless otherwise indicated. Prices may change without advance notice. Payment must be made in full at checkout, and all transactions are processed securely via third-party payment providers. We do not keep or have access to your complete payment details.

Orders

When you place an order, you are making an offer to buy. All orders are subject to acceptance and stock availability. We may, at our discretion:

· Decline or cancel any order
· Limit the quantity of items sold per customer
· Cancel an order if there is a pricing or stock error

If an order is cancelled after payment has been taken, a full refund will be issued.

Shipping & Delivery

Delivery options, costs, and estimated timeframes are set out in our separate Shipping & Delivery page. All delivery times are estimates and can be affected by circumstances beyond our control. Responsibility for loss or damage passes to you upon delivery.

Returns & Refunds

Returns and refunds are handled in line with our Refund Policy. You have 30 days from the date of delivery to request a return, subject to the conditions described in that policy.

Intellectual Property

All content on this website including text, images, logos, graphics, and overall design—is owned by Wimborne Pet Centre or its licensors and is protected by intellectual property law. You may not copy, reproduce, distribute, or use any content without our prior written permission.

Limitation of Liability

To the fullest extent allowed by law:

· We are not liable for any indirect or consequential losses
· Our total liability is limited to the amount you paid for the product in question

Nothing in these terms affects your statutory rights as a consumer.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content, privacy practices, or policies.

Updates to These Terms

We may revise these Terms of Service from time to time. Any updated version will be posted on this page, and your continued use of the website will be taken as acceptance of the changes.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

Wimborne Pet Centre
18, Crown Mead
Wimborne BH21 1HN
United Kingdom

Phone: +44 12 0288 4124
Email: contact@WimbornePetCentre.co.uk